Terms of Service

Welcome to secureyournest.io (the "Site"). The Site is owned and operated by Quote Media Group LTD, a United Kingdom–based business entity (referred to in these Terms as the "Company," "we," "us," or "our"). These Terms of Service (the "Terms") form a legally binding agreement between you ("you," "your," or the "User") and the Company.

By accessing or using secureyournest.io, you confirm that you have carefully reviewed these Terms and our Privacy Policy, and that you agree to comply with and be bound by all applicable provisions. If you do not agree with these Terms or the Privacy Policy, you must immediately discontinue use of the Site and any Services offered through it.

These Terms apply to all categories of users, including:
(i) individual homeowners or consumers seeking information, estimates, or referrals for home improvement projects;
(ii) Service Providers such as contractors, installers, home repair professionals, home warranty companies, and other businesses that may receive project inquiries or Leads from us; and
(iii) Affiliates, partners, and other participants who interact with or contribute to our platform.

Please read these Terms thoroughly. They contain essential information regarding your rights and responsibilities, important limitations of liability, disclaimers, and a mandatory arbitration clause that affects your legal rights. If you have any questions regarding these Terms, please contact us using the information provided in the "Contact Us" section below.

1. Acceptance of Terms

By accessing or using secureyournest.io, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and by our Privacy Policy. This includes agreeing to any future revisions of the Terms. Whenever we make updates, we will post the revised version on the Site and update the "Last Updated" date at the top of the document. Your continued use of the Site following the posting of any changes constitutes your acceptance of the updated Terms. If you do not agree to these Terms or any modified version, you must immediately stop using the Site.

You also represent and warrant that you have the legal capacity and authority to enter into and comply with this Agreement. If you are using the Site on behalf of a business, organization, or other legal entity, you confirm that you are authorized to bind that entity to these Terms.

To use this Site, you must be at least 18 years of age (or the age of legal majority in your jurisdiction). The Site is designed for use by individuals located within the United States. If you access the Site from outside the United States, you do so voluntarily and are solely responsible for complying with any applicable local laws.

Cookies and Tracking Technologies:

We use cookies and similar tracking tools to improve functionality, enhance user experience, and support Site operations. By using secureyournest.io, you consent to our use of cookies as described in the Privacy Policy. Cookies help us remember your preferences, understand how the Site is used, and deliver relevant content. Third-party analytics or advertising partners may also use cookies or similar technologies. You may adjust or disable cookies through your browser settings; however, doing so may limit your ability to use certain features of the Site.

2. Definitions

For purposes of these Terms, the following definitions apply. These definitions are intended to clarify how certain terms are used throughout the Terms and should be interpreted consistently whenever they appear in this document:

3. Description of Services

secureyournest.io is an online home improvement lead-generation and referral platform. Our primary function is to help Users connect with independent home improvement professionals for a wide range of services, including but not limited to: roofing repair or replacement, window and door installation, gutter systems, siding, HVAC maintenance, plumbing, electrical work, bathroom remodeling, kitchen upgrades, home warranty inquiries, and other repair or renovation needs.

When you submit a request for a quote, consultation, inspection, or project evaluation on the Site, we collect the information you provide — such as your contact details, property address, project type, and description of the work needed — and share that information with one or more participating Service Providers. These Service Providers may then reach out to you directly to offer pricing estimates, schedule inspections, provide additional details, or discuss services related to your request.

No Guarantees or Obligations

While we strive to connect Users with reputable professionals, we do not guarantee:

• that you will be contacted by a Service Provider;
• that you will receive multiple quotes;
• that a particular service will be available in your area;
• that any Service Provider will be qualified for your specific project;
• that the estimates provided will be accurate, final, or binding;
• or that any project will meet your expectations in terms of price, timing, workmanship, or results.

Service Providers operate independently and make their own decisions regarding pricing, project acceptance, availability, scheduling, and the services they offer.

No Fees to Consumers

Users are not charged by the Company for submitting inquiries or receiving referrals. Our business model may include compensation from Service Providers (such as referral fees, marketing fees, or lead fees). These arrangements:

• do not affect the quotes or pricing that Service Providers offer you;
• do not constitute an endorsement of any particular contractor or service;
• do not influence your obligation to work with any Service Provider;
• do not guarantee ranking, matching order, visibility, or availability.

You remain entirely free to choose whether to engage with any Service Provider or to pursue other options outside our platform.

We strongly encourage you to independently evaluate multiple contractors, verify credentials, review previous work, check licensing and insurance, and compare offers before making any decisions.

No Professional Advice

All content, resources, guides, tools, and materials available on secureyournest.io are provided for general informational purposes only. Although we aim to publish helpful information related to home care, repairs, maintenance, and renovation, nothing on the Site constitutes:

• professional contracting advice,
• engineering advice,
• architectural guidance,
• safety assessments,
• building code compliance interpretations, or
• legal or financial recommendations.

The Company is not a licensed contractor, engineer, or home inspector, and communications with us should not be interpreted as professional guidance. You should always consult qualified, properly licensed professionals before proceeding with any project that involves construction, remodeling, structural changes, electrical systems, plumbing, HVAC equipment, roofing, or other areas that require technical expertise or regulatory compliance.

Nothing on this Site should be interpreted as a guarantee of any particular project outcome, workmanship quality, or cost.

4. User Eligibility and Responsibilities

Eligibility Requirements

By using secureyournest.io, you represent and warrant that you are at least 18 years of age (or the legal age of majority in your state) and that you are legally competent to enter into binding agreements. The Site is not intended for children or minors. We do not knowingly collect personal information from individuals under 18 years old. If we discover that a minor has submitted a request, created a Lead, or otherwise provided personal information, we will promptly delete such data and may restrict or terminate the individual's access to the Site.

Personal Use Only

You agree to use the Site solely for your personal and non-commercial purposes, specifically for obtaining home improvement information, comparing service options, or requesting quotes for projects related to your own household or property.

You may not use the Site to:

• submit inquiries on behalf of others without permission;
• generate Leads for commercial resale or redistribution;
• engage in any form of unauthorized lead brokering;
• collect information for competitive intelligence or marketing purposes, unless you are an approved Affiliate under a separate written agreement with the Company.

All information you provide through the Site, including details submitted on quote request forms, must be accurate, truthful, current, and complete. Submitting false, misleading, fabricated, or incomplete information is strictly prohibited and may violate applicable laws, including fraud or consumer protection statutes.

User Conduct — Prohibited Activities

When using the Site or any Services offered by Company, you agree not to engage in any of the following actions:

1. Illegal, Fraudulent, or Misleading Use

You may not use the Site to violate any federal, state, or local laws, including (but not limited to):

• consumer protection laws,
• data privacy laws,
• telemarketing regulations,
• home improvement licensing laws,
• anti-fraud statutes.

You must not impersonate any person or entity, misrepresent your identity, or misstate the purpose of your inquiry.

2. Interference with Site Operations

You agree not to:

• interfere with or disrupt the normal functioning of the Site,
• attempt to breach, disable, or circumvent security or authentication controls,
• access systems or databases you are not authorized to access,
• introduce or transmit malware, viruses, worms, Trojan horses, or other harmful code,
• engage in denial-of-service (DoS) attacks, bandwidth overloads, or any activities that degrade Site performance.

Any attempt to compromise the security or stability of the Site is strictly prohibited and may result in legal action.

3. Automated or Unauthorized Data Collection

You may not use:

• bots, spiders, scrapers, crawlers, data-mining tools, or automated scripts to access, gather, extract, or harvest data from the Site, unless expressly approved in writing by Company.

The Site is designed for human, interactive use, not automated processes. Automated access for competitive or commercial purposes is strictly forbidden.

4. Unsolicited Communications or Spam

You may not use the Site to:

• send unsolicited advertisements,
• distribute spam, bulk messages, or chain letters,
• harvest email addresses or contact details of other Site users or Service Providers,
• attempt to market services to contractors or Users unless explicitly authorized as an Affiliate under a separate agreement.

5. Harmful, Unlawful, or Inappropriate Content

To the extent any area of the Site allows providing feedback, comments, or communications, you agree not to post or transmit:

• defamatory, obscene, hateful, or harassing content,
• content that infringes any intellectual property rights,
• content that violates any law,
• threatening or abusive content,
• false reviews or fabricated experiences.

You are solely responsible for any content you submit. The Company retains the right — though not the obligation — to remove any content that violates these Terms or applicable law.

Monitoring and Enforcement

Company reserves the right, at its sole discretion, to monitor and review activity on the Site for compliance purposes. If we suspect or detect a violation of these Terms, misuse of our Services, suspicious behavior, or unlawful activity, we may take any action deemed appropriate, including:

• terminating or suspending your access to the Site,
• deleting or blocking submitted content,
• revoking or rejecting Leads,
• cooperating with law enforcement authorities,
• pursuing civil, administrative, or criminal remedies.

Unauthorized use of the Site may lead to civil liability, criminal penalties, or both.

5. Consent to be Contacted (Communications & Marketing)

By submitting your contact information (including, but not limited to, your telephone number, email address, property address, or project details) on secureyournest.io, you expressly authorize Company and the independent Service Providers that participate in our network to contact you for purposes related to your inquiry. This may include communications intended to respond to your request for home improvement quotes, to provide service information, to follow up on your project needs, or to send marketing materials where permitted by law.

This section is designed to comply with applicable federal and state communication laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and other similar regulations, and to ensure you understand how your consent may be used.

Recording & Monitoring of Communications

You acknowledge and agree that any telephone calls or interactive communications with the Company or with Service Providers may be monitored, recorded, or stored for:

• quality assurance,
• training and performance review,
• compliance with legal and regulatory requirements,
• verification of consent,
• and other lawful business purposes.

We may also retain records of the information you provide through forms, chat features, or other Site tools as part of providing our Services.

Email Communications

By providing your email address, you consent to receive emails from:

• Company, and
• the Service Providers who receive your Lead.

These emails may include:

• project-related messages,
• service estimates or follow-up inquiries,
• marketing communications promoting home improvement services,
• administrative notices (such as changes to Terms or the Privacy Policy),
• confirmations of your submissions or requests.

All marketing emails sent by the Company or participating Service Providers will comply with the CAN-SPAM Act, meaning that such messages will:

• clearly identify the sender,
• include a valid business address,
• contain a working opt-out or unsubscribe mechanism,
• avoid deceptive subject lines or misleading content.

Phone Calls, Text Messages & Standard Rates

By submitting your phone number, you agree that the Company and participating Service Providers may contact you via:

• phone calls,
• SMS text messages,
• prerecorded or auto-dialed calls (where legally permitted).

Standard message, voice, and data rates from your carrier may apply. You are solely responsible for any such charges.

We do not charge Users for receiving calls or text messages from us or from Service Providers.

Revocation of Consent & Opt-Out Options

You may revoke your consent to receive marketing communications from Company at any time.

Email Opt-Out

You may opt out of marketing emails by:

• clicking the "unsubscribe" link included in any promotional email, or
• contacting us directly to request removal.

Even after opting out of marketing communications, you may still receive non-marketing messages, such as notices regarding your submitted inquiries or legally required updates.

Communications from Third-Party Service Providers

When you request a quote or submit project details on the Site, we may share your information (your Lead) with one or more participating Service Providers for the purpose of responding to your inquiry. By using our Services, you acknowledge and agree that:

• You request and authorize the Company to transmit your information to Service Providers.
• You consent to being contacted directly by those Service Providers by phone, text, email, or mail.
• Communications from Service Providers originate from them, not from the Company, even though such communication is a result of your submission through our platform.

Each Service Provider operates independently and may have its own privacy practices and terms. We encourage you to review those policies before engaging with them.

We require Service Providers, through commercial agreements, to comply with all applicable communication laws (including TCPA) and to contact only those Users who have provided the required level of consent. If you believe that a Service Provider received your information from us and is failing to respect your opt-out request or is contacting you unlawfully, please notify us. We will investigate and take appropriate action as needed.

Additional Information

For detailed disclosures about how we collect, use, share, store, and protect your personal information, please refer to our Privacy Policy. By using the Site and agreeing to these Terms, you also acknowledge and agree to the data practices described in that policy.

6. Privacy and Confidentiality of Data

Your privacy and the protection of your personal information are important to Company. Our Privacy Policy, available on the Site, explains in detail:

• what types of personal information we collect from you;
• how and why we use that information;
• with whom we may share it (including independent Service Providers);
• what rights you have regarding your information;
• and how you may exercise those rights.

By using secureyournest.io, submitting a project request, or providing any information through the Site, you acknowledge that you have reviewed the Privacy Policy and agree to the Company's collection, processing, storage, and sharing of your data as described therein.

This may include sharing your information with independent Service Providers (such as roofing contractors, window installers, HVAC technicians, home warranty companies, plumbers, electricians, remodelers, and other home improvement professionals) so they can contact you regarding your inquiry, as well as using your information for marketing, analytics, and other purposes permitted by the Privacy Policy.

Security Measures

We implement commercially reasonable administrative, technical, and physical safeguards designed to help protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures may include encryption, secure servers, restricted access controls, and other industry-standard practices.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore:

• We cannot guarantee absolute security of your information.
• You acknowledge that the Company is not liable for unauthorized access, data breaches, or other security incidents beyond our reasonable control, except as required under applicable law.

If you have reason to believe that your information has been compromised, please notify us promptly using the contact details provided in the Contact Us section.

State-Specific Privacy Rights

If you reside in certain U.S. states—such as California, Colorado, Virginia, or others—you may have additional privacy rights under applicable state laws, such as:

• the California Consumer Privacy Act (CCPA);
• the California Privacy Rights Act (CPRA);
• the Colorado Privacy Act (CPA);
• the Virginia Consumer Data Protection Act (VCDPA);
• or other similar legislation.

Depending on your location, you may have rights such as:

• requesting access to the personal information we hold about you;
• requesting deletion of your data;
• requesting correction of inaccurate data;
• opting out of certain uses or disclosures of your information, including the possible "sale" or "sharing" of personal data;
• limiting the use of sensitive personal information.

Our Privacy Policy explains how to submit these requests and how we verify your identity where required by law.

Under CCPA, certain data transfers—such as sharing your inquiry with Service Providers—may be interpreted as a "sale" or "sharing" of personal information. If you choose to opt out, we will honor that request as described in the Privacy Policy.

Confidentiality of Non-Personal Communications

Except for personal information covered by the Privacy Policy, any materials or communications you send to us—including suggestions, comments, feedback, ideas, or other submissions—are not considered confidential or proprietary.

By submitting such information, you agree that:

• Company may use, reproduce, modify, distribute, or implement such material without restriction;
• we are not obligated to provide compensation, acknowledgment, or attribution;
• no fiduciary or confidentiality relationship is created by your submission.

If you are a Service Provider or Affiliate, your treatment of any confidential or proprietary information shared with you by the Company is governed by your separate contractual agreement with us.

Additional Privacy Information

For further details regarding privacy, data handling, and security practices, please review our full Privacy Policy. That document is incorporated into these Terms by reference. If you have privacy-related questions, concerns, or requests, please contact us using the methods outlined in the Contact Us section.

7. Service Providers and Third-Party Services

Our platform facilitates interactions between Users and independent home improvement Service Providers, and may also include links, connectivity tools, or integrations with third-party websites, platforms, or services. This section outlines the responsibilities, limitations, and expectations regarding third-party contractors and external sites.

No Endorsement or Guarantee of Service Providers

Company does not endorse, recommend, or guarantee:

• any particular Service Provider,
• the quality of their workmanship,
• the accuracy of estimates,
• the reliability or professionalism of their services,

While we aim to connect Users with reputable and experienced professionals, the inclusion of a Service Provider in our network does not constitute an endorsement or any form of recommendation by the Company.

Any quote, proposal, service description, or representation made by a Service Provider is strictly between you and that provider.

You are solely responsible for evaluating any home improvement professional before entering into a contract. This includes:

• verifying their licenses, insurance, and bonding (if applicable in your state),
• checking references or reviews,
• reviewing written estimates,
• understanding the scope of work and pricing,
• confirming permits or code requirements,
• ensuring they comply with state or local contractor regulations.

Any agreement you enter into is exclusively between you and the Service Provider.Company is not a party to those agreements and bears no responsibility for the performance or outcome of any work.

Service Provider Licensing, Permits, and Compliance

Service Providers operate independently from the Company and are expected to comply with all federal, state, and local laws applicable to home improvement services, including but not limited to:

• contractor licensing laws
• home improvement regulations
• permit and building code requirements
• advertising and sales practice laws
• consumer protection laws
• occupational safety regulations
• environmental and disposal regulations
• data privacy and security obligations involving User information

We expect Service Providers to:

• maintain all required contractor or trade-specific licenses
• hold appropriate insurance (e.g., liability, workers’ compensation)
• refrain from deceptive or misleading sales practices
• provide accurate and transparent estimates
• avoid high-pressure sales tactics
• deliver required disclosures (if mandated by state law)
• use User information responsibly and lawfully

However, Company does not independently verify or monitor the licensing, qualifications, insurance, experience, or compliance of Service Providers beyond contractual obligations.

The Service Provider alone is responsible for ensuring compliance with all applicable legal and regulatory requirements.

Regulatory Compliance for Home Improvement Activities

Home improvement contracting is regulated in many states. Some examples include:

• state contractor licensing boards
• state departments of consumer affairs
• local permitting agencies
• state-level home improvement regulations
• building code enforcement offices

Users should be aware that:

• some services may require permits or inspections
• some trades (e.g., electrical, plumbing, HVAC) may require specific state-issued or local licenses
• certain states prohibit unlicensed contractors from performing specific types of work
• local building codes may vary widely by jurisdiction

While we require Service Providers to comply with applicable regulations contractually, Company is not responsible for enforcing, monitoring, or ensuring that a Service Provider maintains proper licensing or regulatory compliance.

We disclaim all liability for any violation, negligence, misconduct, or omissions by Service Providers.

Third-Party Websites and External Links

The Site may contain links to third-party websites, contractor portals, financing sites, home warranty providers, or other online locations. These external websites are not owned, operated, or controlled by the Company.

We are not responsible for:

• the content, accuracy, or functionality of third-party sites
• any products, services, or representations offered on those sites
• their privacy practices, security standards, or data handling policies
• any losses or damages that result from your use of third-party websites

If you click a link or engage with a third-party website, you do so entirely at your own risk.

We strongly encourage you to review the terms, privacy policies, and disclosures of any third-party site you visit.

Any interactions, communications, or transactions with third-party businesses—including Service Providers—are solely between you and that party.

You agree not to involve Company in any disputes arising from such interactions.

Disclosure of Relationships

In some cases, Company or its owners/affiliates may have commercial relationships with certain Service Providers, such as:

• referral agreements
• marketing partnerships
• paid lead relationships
• shared ownership interests (where applicable)
• affiliate or advertiser arrangements

Where legally required, we will disclose such relationships in accordance with applicable Federal Trade Commission (FTC) guidelines or other regulatory requirements.

As a general matter, Users should assume that we may receive compensation when a Lead is delivered to a Service Provider.

However, any compensation arrangement does not influence:

• the order in which Service Providers appear
• which providers you are matched with
• the impartiality of our informational content

User Responsibility in Interacting with Service Providers

It is your sole responsibility to evaluate and select a Service Provider.

Company does not:

• guarantee the financial stability, reliability, or performance of any Service Provider
• confirm their insurance coverage or background
• supervise or monitor the quality of their work
• validate their claims or service descriptions
• determine whether they are suitable for your specific project

Users should:

• obtain written estimates
• confirm warranties or guarantees
• ask for proof of licensing and insurance
• request contracts in writing
• clarify timelines, materials, and costs
• seek independent advice if needed

If you experience issues with a Service Provider—such as unprofessional behavior, failure to honor a quote, safety concerns, unfinished work, or potential violations—we encourage you to let us know.

While we are not liable for their conduct, your feedback helps us maintain overall network quality.

At our discretion, we may investigate or discontinue partnerships with Service Providers who engage in unlawful, unsafe, or unethical practices.

However, such decisions remain voluntary and are not obligations of the Company.

8. Intellectual Property Rights

Ownership of Site Content

All content, materials, features, and functionality available on secureyournest.io—including but not limited to text, graphics, logos, icons, images, videos, audio clips, design elements, software code, databases, proprietary tools, forms, and the overall arrangement and presentation of such content—are owned by Company or by our licensors, partners, or content providers.

These assets are protected by U.S. and international laws governing:

• copyrights
• trademarks
• patents
• trade secrets
• other intellectual property rights

“secureyournest,” our logos, service names, design marks, and any branded phrases associated with the Site are trademarks or service marks owned by Company.

Any other names, logos, or marks that appear on the Site—such as those of contractors, manufacturers, or third-party companies—are the trademarks of their respective owners and appear solely for identification or informational purposes.

Their appearance does not imply endorsement, affiliation, sponsorship, partnership, or approval by the Company.

Limited License for Personal Use

Subject to your compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and its content strictly for your personal, non-commercial use, including:

• learning about home improvement topics
• requesting project estimates
• reviewing educational materials
• evaluating potential Service Providers

This license does not grant ownership rights in the Site or its content, nor does it permit any commercial exploitation of the Site or the information available through it.

All rights not expressly granted to you are reserved by Company.

Prohibited Uses of Content

Unless expressly authorized by the Company in writing, you may not:

Republish or redistribute content

You must not copy, repost, upload, or distribute any content from secureyournest.io on any other website, platform, directory, or publication.

Reproduce or duplicate materials

Except for temporary caching during normal web browsing or printing a page for personal reference, you may not copy or reproduce any Site content.

Sell, license, or sub-license content

You are strictly prohibited from selling, licensing, leasing, or otherwise transferring Site content, including leads or user data, to any third party.

Create derivative works

You may not modify, translate, adapt, reverse engineer, decompile, disassemble, or create derivative works based on the Site or its content.

Use trademarks without permission

You may not use the Company’s trademarks, service marks, logos, or branding in any way—online or offline—without explicit, written authorization from Company.

This includes:

• meta tags
• ad keywords
• domain names
• hidden text
• social media handles
• any use intended to mislead or imply affiliation

Use content for competitive purposes

You must not use the content, design, or logic of the Site to develop, operate, market, or enhance a competing product or service, including any home improvement lead generation business.

Remove or obscure proprietary notices

You may not remove, alter, or obscure any copyright notices, watermarks, trademarks, or other proprietary markings included in any content.

Any unauthorized use of the Site’s intellectual property may result in civil or criminal liability.

User-Submitted Content

If the Site allows Users to post or submit any content—including reviews, questions, testimonials, comments, or other user-generated material—you agree that:

• such content must be your own and must not infringe on the rights of others
• you grant the Company a worldwide, irrevocable, royalty-free, perpetual, transferable, and sublicensable license to use, reproduce, publish, display, distribute, adapt, modify, translate, and create derivative works based on that content in any form or media
• we may (but are not obligated to) monitor, review, edit, or remove any user content we deem inappropriate, unlawful, misleading, or in violation of these Terms
• we do not endorse or verify user-submitted content, and we disclaim any liability related to such content

If you believe that another user has posted content that violates your rights or applicable law, you should notify the Company using the contact information provided in these Terms.

Feedback

If you voluntarily send the Company any ideas, suggestions, proposals, improvements, or feedback relating to the Site or Services (“Feedback”), you acknowledge and agree that:

• the Company may use such Feedback for any purpose
• the Company has no obligation to compensate you
• the Company has no duty of confidentiality with respect to such Feedback
• the Feedback becomes the Company’s property once submitted

You waive any claim based on moral rights or ownership of Feedback.

DMCA Policy

If you believe that content on the Site infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”).

A valid DMCA notice must include:

• identification of the copyrighted work claimed to have been infringed
• identification of the material alleged to be infringing, with sufficient detail to locate it
• your name, address, phone number, and email address
• a statement of good faith belief that the use is not authorized by the copyright owner or its agent
• a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on behalf of the owner
• your physical or electronic signature

After receiving a valid notice, we will review the claim and take action as appropriate under the DMCA, which may include removing or restricting access to the allegedly infringing material.

Termination of License

Your right to use the Site and its content will automatically terminate if you violate any provision of these Terms.

In addition, Company reserves the right to revoke or suspend your access to the Site or its content at any time, with or without cause.

Upon termination:

• you must immediately stop accessing or using the Site
• you may be required to delete any materials downloaded or printed from the Site
• failure to comply may result in legal action

9. Disclaimer of Warranties

Use of the Site at Your Own Risk

Your use of secureyournest.io and any Services offered through the Site is entirely at your own risk. The Site, including all information, tools, materials, features, and Services available through it, is provided strictly on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, Company expressly disclaims all warranties, guarantees, representations, or conditions of any kind, whether:

• express or implied
• statutory or common-law

This includes, without limitation, implied warranties of: merchantability, fitness for a particular purpose, non-infringement, title, or warranties arising from course of dealing or usage of trade.

We do not guarantee:

• that the Site will operate uninterrupted
• that it will be error-free
• that defects will be corrected
• that the Site or its servers are free from viruses, malware, spyware, or other harmful components
• that the Site will be continuously available at any specific location or time

Although we take reasonable technical measures to secure the Site, we cannot guarantee absolute protection against technological threats or unauthorized intrusions.

Accuracy of Information

While Company strives to provide accurate, timely, and current information, we make no representation or warranty regarding the accuracy, completeness, reliability, or suitability of any content found on the Site.

This includes:

• general home improvement information
• project cost estimates
• service descriptions
• educational materials
• any information originating from third parties, including Service Providers

secureyournest.io may display estimates or general pricing ranges for home improvement work, but these figures are purely informational and subject to change.

Final pricing, timelines, workmanship quality, materials used, and service terms are determined solely by the Service Provider after collecting additional information and inspecting your property.

You are solely responsible for verifying the accuracy of any information before relying on it. We disclaim any liability for decisions made based on information found on the Site.

No Guarantee of Quotes, Services, or Outcomes

The Company does not:

• guarantee that any User will receive a quote from a Service Provider
• guarantee that any specific service, price, or contractor will be available in your area
• promise that any service will meet your needs, expectations, budget, or project requirements
• ensure that any Service Provider will follow through with an estimate or honor pricing
• validate or guarantee workmanship, materials, or project timelines

Any agreements, estimates, appointments, or work performed are strictly between you and the Service Provider.

If there is any discrepancy between information found on our Site and information provided directly by a Service Provider, the Service Provider’s terms will control.

We expressly disclaim responsibility for:

• changes in cost estimates
• variations in project scope
• refusal of a Service Provider to take on a job
• differences between initial information and final service terms

Third-Party Content and External Services

The Company makes no warranties regarding:

• third-party content displayed on the Site
• statements or claims made by Service Providers
• the legality, quality, safety, or reliability of third-party services
• the content or security of external sites accessed through links
• products, tools, warranties, or services offered by third-party companies

Any engagement, communication, or transaction between you and a third party (including a Service Provider) is undertaken solely at your own risk and strictly between you and that party.

We are not responsible for any losses, damages, disputes, injuries, delays, or dissatisfaction arising from your dealings with third parties.

No Professional Advice Warranty

All content provided on secureyournest.io is intended for general informational and educational purposes only.

The Company is not:

• a licensed contractor
• an engineer
• an architect
• a building inspector
• a home warranty provider
• any other regulated professional service provider

Nothing on the Site constitutes professional advice of any kind, including technical, engineering, legal, financial, or safety advice.

You assume full responsibility for any project decisions you make based on information provided on the Site.

If professional guidance is required, you should consult with a licensed expert in the applicable field.

Technological Limitations

You acknowledge that the internet and communication systems are inherently unpredictable.

We make no guarantees that:

• the Site will always function without errors
• data transmissions will be secure or uninterrupted
• the Site will be free from delays, failures, downtime, or data loss

We disclaim responsibility for:

• harm to your computer, mobile device, or data
• damage resulting from downloading materials
• exposure to viruses, malware, spyware, or harmful scripts

Your use of the Site’s digital tools and any downloads is entirely at your own risk.

Permissible Warranty Exclusions

Some jurisdictions do not allow the exclusion of implied warranties or limitations on consumer rights. In such cases, the exclusions and limitations described above may not apply to you in full.

To the extent required by applicable law, our warranties are limited to the minimum legally permissible level.

Nothing in these Terms excludes or limits any rights or liabilities that cannot be legally excluded or limited under applicable state or federal law.

Limitation of Liability

To the fullest extent allowed by applicable law, Company, along with its owners, officers, directors, employees, agents, contractors, affiliates, licensors, and business partners, shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of, or relating in any way to:

• your use of or inability to use the Site or the Services
• any acts, errors, or omissions of any third-party Service Provider
• any home improvement project, estimate, service, or contract you pursue
• any data breach, security incident, or unauthorized access
• interruptions, failures, delays, defects, or errors in the Site
• harmful code, malware, or viruses transmitted through the Site
• reliance on information or content on the Site
• loss of communications between you and a Service Provider
• any other matter connected to your interaction with the Site

Without limitation, this includes damages for:

• lost profits
• lost savings or income
• lost business opportunities
• loss of data
• loss of goodwill
• business interruption
• diminished property value
• delays in project completion
• other intangible losses

The Company is not responsible for damages arising from your dealings with any Service Provider, including disputes involving pricing, workmanship, permits, inspections, safety, code compliance, warranty issues, delays, cancellations, or any other aspect of services obtained from them.

We also disclaim liability for any damage to your devices, systems, networks, or data resulting from use of the Site.

No Liability for Certain Acts

Specifically, Company is not liable for any loss, harm, injury, or damages resulting from:

• Your reliance on information from the Site

  You are responsible for verifying service descriptions, cost estimates, contractor credentials, warranty terms, and any other information before acting on it.

• Actions or omissions of Service Providers or other third parties
  • failure to honor an estimate
  • refusal to perform work
  • unsafe or defective workmanship
  • breach of contract
  • failure to obtain proper permits
  • misrepresentations
  • negligence or misconduct
  • misuse of your information
• Events outside our control
  • internet or network failures
  • hacking or cyberattacks
  • pandemics
  • natural disasters
  • fire, flood, storms, earthquakes
  • civil unrest, war, terrorism
  • other force majeure events
• Technical failures
  • Site unavailability
  • interruptions or outages
  • transmission errors
  • system bugs
  • software malfunctions
  • data corruption

In any such scenario, the Company bears no responsibility for resulting losses or inconvenience.

Cap on Direct Damages

If, despite all limitations above, any liability is found against Company, then the maximum total cumulative liability of the Company for all claims relating to:

• use of the Site
• use of the Services
• or these Terms

shall not exceed the greater of:

• (a) the total amount paid by you to the Company for the Services during the 12 months preceding the claim (typically $0 because consumer use is free)
• (b) US $100.00

This means that even if you bring a successful claim, the most you can recover from the Company is $100, where legally permissible.

Exceptions Where Liability Is Not Limited

Some jurisdictions do not allow the exclusion or limitation of liability for:

• personal injury or death caused by negligence
• willful misconduct
• fraud or fraudulent misrepresentation
• other liabilities that cannot legally be limited

For such jurisdictions, these limitations apply only to the maximum extent allowed by law. Nothing in these Terms seeks to exclude liability that cannot be excluded under applicable law.

Release of Claims

To the fullest extent permitted by law, you hereby release and discharge Company from any and all claims, disputes, or liabilities arising out of or relating to:

• any service, estimate, or project offered by a Service Provider
• any negligence, omission, misconduct, or breach by a Service Provider
• any refusal to honor a quote or complete work
• any use or misuse of your personal information by third parties
• any contractual or legal issues occurring between you and any Service Provider

California Residents — Waiver of §1542

If you are a resident of California, you expressly waive the protections of California Civil Code § 1542, which states:

“A general release does not extend to claims that the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

By agreeing to these Terms, you voluntarily waive this right.

Applicability

These limitations of liability apply:

• to all Users
• to all causes of action
• under all legal theories (contract, tort—including negligence—strict liability, statute, equity, or otherwise)
• regardless of whether any limited remedy fails of its essential purpose

You acknowledge that these limitations are an essential part of the agreement between you and the Company. Without these limitations, the Services could not be provided.

11. Indemnification

You agree to indemnify, defend, and hold harmless Company, its parent entities, subsidiaries, affiliates, and each of their respective officers, directors, employees, contractors, agents, partners, successors, and representatives (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, liabilities, losses, damages, penalties, fines, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees and litigation costs) that arise out of or relate to:

• (i) your use or misuse of the Site or the Services;
• (ii) your violation or breach of any provision of these Terms;
• (iii) your violation of any applicable federal, state, or local law, regulation, or ordinance;
• (iv) your infringement or violation of the rights of any third party, including intellectual property rights, privacy rights, publicity rights, or proprietary interests;
• (v) any content or information you submit, transmit, upload, or provide through the Site;
• (vi) if you are a Service Provider or Affiliate: any failure to comply with legal obligations, consumer protection standards, contractor licensing requirements, or communication laws (including but not limited to telemarketing laws, privacy statutes, advertising rules, or state contractor regulations), or any misconduct, misrepresentation, or breach of duty toward a User or third party.

Examples of When Indemnification Applies

Your indemnification obligations may apply, for example, if:

• you provide false or misleading information through the Site which results in a complaint or claim;
• you misuse the Site to send unsolicited communications or violate telemarketing laws;
• you transmit harmful code, malware, or perform unauthorized access attempts;
• you post or transmit unlawful, infringing, defamatory, or harmful content;
• as a Service Provider, you fail to comply with licensing requirements, building codes, disclosure obligations, safety standards, or consumer protection laws;
• you mishandle User information, misuse a Lead, or violate privacy standards;
• a Service Provider alleges that your actions caused damages or legal exposure;
• a government agency brings an enforcement action due to your conduct.

If any third party (including a regulatory authority, User, consumer, or Service Provider) initiates a claim or proceeding against the Company because of something you did (or failed to do), you are responsible for all resulting costs, obligations, and damages.

Defense and Control of Claims

The Company reserves the right—but not the obligation—to assume exclusive defense and control of any claim, demand, or action otherwise subject to indemnification by you.

If the Company elects to assume such defense:

• it will do so at your expense;
• you agree to fully cooperate with the Company’s defense efforts;
• you must promptly provide all documents, records, statements, and support reasonably requested.

You may not settle or resolve any claim involving an Indemnified Party without the prior written consent of the Company if the settlement:

• imposes any obligation on the Company or any Indemnified Party;
• includes an admission of fault or liability by the Company;
• affects the rights or interests of the Company; or
• is inconsistent with our rights under these Terms.

The Company may, at its sole discretion, approve or reject proposed settlements that implicate any Indemnified Party.

Survival of Indemnification Obligations

Your indemnification obligations under this Section survive:

• your use of the Site;
• the termination of your account (if applicable);
• the termination of these Terms; and
• the cessation of your relationship with the Company.

This means you may still be required to indemnify the Company for claims based on actions that occurred before you stopped using the Site or before these Terms were terminated.

12. Dispute Resolution and Arbitration

Agreement

Please read this section very carefully. This provision affects your legal rights in significant ways.By agreeing to these Terms, you understand and acknowledge that most disputes between you and Company must be resolved through binding arbitration, conducted on an individual basis, rather than in a court of law or in a class action.

To the maximum extent permitted by law, you and the Company agree that any claim, controversy, or dispute arising out of or relating to your use of secureyournest.io or these Terms—regardless of the legal theory involved—shall be resolved exclusively through final and binding arbitration, and not by a judge or jury.

You also agree that you may bring claims only in your individual capacity, and not as a plaintiff or class member in any purported class, collective, private attorney general, or representative action.

12.1. Mandatory Arbitration of Disputes

Agreement to Arbitrate

You and Company agree that any dispute, claim, or controversy arising out of or relating to:

• these Terms;
• your use of the Site;
• your interactions with the Company;
• any Services offered through secureyournest.io;
• any communications between you and the Company;
• any dealings with third-party Service Providers arising from your use of the Site (collectively, “Disputes”)

shall be resolved exclusively through final and binding arbitration, rather than through a court proceeding, except where expressly stated otherwise in this Section.

This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16) and shall survive:

• the termination of these Terms;
• the cessation of your use of the Site;
• any termination or expiration of your relationship with the Company.

By agreeing to arbitration, both you and the Company expressly:

• waive the right to a jury trial; and
• waive the right to participate in any class action, private attorney general action, collective action, or representative action with respect to any Dispute covered by this agreement.

Arbitration is typically more streamlined and limited than litigation in court and is subject to narrower judicial review.

Scope of Arbitration

For purposes of this Section, the term “Dispute” is to be interpreted as broadly as legally permissible and includes, without limitation:

• claims in contract, tort, negligence, misrepresentation, fraud, or statutory violations;
• claims arising from advertising, referrals, lead generation, communications, data handling, or the matching of Users with Service Providers;
• claims seeking monetary damages, injunctive relief, declaratory relief, or any other remedy;
• claims related to the validity, interpretation, enforceability, or scope of this arbitration agreement (commonly referred to as “arbitrability” issues).

The arbitrator, and not any federal or state court, shall have exclusive authority to decide issues relating to:

• arbitrability;
• the scope of this provision;
• the enforceability or validity of the arbitration clause;
• any assertion that the arbitration agreement is void or voidable.

Exceptions to Arbitration

(a) Small Claims Court Option

Either party may choose to bring an individual (non-class, non-representative) claim in small claims court instead of arbitration, provided that:

• the claim fits within the small claims court’s jurisdictional limits; and
• the claim remains an individual matter.

If a small-claims action is filed, the filing party must notify the other party so that arbitration may be stayed with respect to that specific claim.

(b) Government Agency Filings

Nothing in this arbitration clause prevents you from filing a complaint or report with a governmental or regulatory agency if the law permits such filing, including local consumer protection authorities, licensing boards, or federal agencies.

This does not waive the Company’s right to compel arbitration of any Dispute seeking private relief.

(c) Temporary Injunctive Relief

Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction only to prevent immediate or irreparable harm, such as issues involving data security, unauthorized access, or misuse of intellectual property.

However, the underlying merits of the Dispute must still be resolved in arbitration.

Opt-Out Right

You have the right to opt out of this arbitration agreement within 30 days of first accepting these Terms.

To opt out, you must send us a written notice that includes:

• your full name;
• your mailing address;
• the email address or phone number associated with your use of the Site;
• a clear statement that you are choosing to opt out of the arbitration agreement.

The notice must be sent via the contact methods described in the “Contact Us” section (e.g., physical mail or email, depending on what we specify).

Important Notes About Opt-Out

• Opting out only affects arbitration; you remain bound by all other Terms.
• Opting out has no negative consequences for your use of the Site.
• If you do not provide an opt-out notice within the 30-day window, you will be irrevocably bound by this arbitration agreement.

12.2. Arbitration Procedures

Arbitration Provider and Governing Rules

Unless you and Company mutually agree otherwise, arbitration shall be administered by a well-established and reputable alternative dispute resolution (“ADR”) organization.

By default, the parties agree that arbitration may be conducted by the American Arbitration Association (“AAA”), using:

• the AAA Consumer Arbitration Rules for disputes brought by individuals using the Site for personal home improvement–related purposes; or
• the AAA Commercial Arbitration Rules if you are using the Site or Services for business or commercial purposes.

These rules are available at www.adr.org and are incorporated into this arbitration agreement by reference.

If AAA is unavailable, unwilling, or unable to administer the arbitration—and the parties cannot agree on an alternative ADR provider—the parties may request that a court of competent jurisdiction appoint an arbitrator pursuant to 9 U.S.C. § 5.

Any arbitrator appointed must follow the terms of this arbitration agreement and the Federal Arbitration Act.

The arbitrator must adhere to the provisions of these Terms and is bound to apply them in resolving the Dispute.

Arbitration Process

Initiating Arbitration

The party seeking arbitration must provide a written “Demand for Arbitration” to the other party, consistent with the rules of the selected arbitration provider.

The Demand must describe:

• the nature of the Dispute;
• the relief sought; and
• all supporting facts.

Arbitrator

Unless otherwise agreed, the arbitration shall be conducted by a single neutral arbitrator.

The arbitrator must:

• be impartial;
• disclose any conflicts of interest; and
• be qualified to resolve legal disputes arising under consumer or commercial transactions.

Hearings and Submission Options

Claims Under $25,000

The party initiating arbitration may elect to have the matter resolved:

• solely on written submissions (no live hearing); or
• via telephonic or virtual hearing, unless applicable law requires an in-person proceeding.

Claims Over $25,000

Hearings are typically held unless the parties jointly agree to a “documents-only” resolution.

The arbitrator will determine the hearing format, time, and procedure, taking into account:

• fairness;
• efficiency; and
• the convenience of the parties.

Location of Hearings

If an in-person hearing is necessary and legally required:

• it should occur in a location reasonably convenient for you, preferably in your county of residence;
• if the parties cannot agree on a location, the arbitrator may determine an appropriate neutral venue consistent with the applicable arbitration rules;
• AAA’s Consumer Rules often allow the hearing to take place in or near your home county.

Virtual or remote hearings (by video or telephone) may be used where appropriate to minimize burden and cost.

Arbitrator’s Authority

The arbitrator shall:

• apply the substantive law that a court in the same jurisdiction would apply (including statutes of limitation);
• follow the Federal Arbitration Act;
• honor applicable legal privileges;
• provide any individual relief (monetary, declaratory, or injunctive) that would be available in a court of law;
• issue a written, reasoned decision if either party requests one.

However, the arbitrator does not have the authority to:

• consolidate multiple individuals’ claims;
• hear any class, collective, representative, or private attorney general action;
• award relief that affects persons other than the individual parties to the arbitration.

This is consistent with the class action waiver described later in these Terms.

Severability

If any portion of this arbitration agreement is deemed unenforceable, that portion shall be severed except for the class action waiver, which is addressed separately.

The remainder of the arbitration agreement shall remain in full force and effect.

12.3. Class Action Waiver

No Class or Representative Actions

You and Company agree that any Dispute must be resolved solely on an individual basis.

Neither party may bring or participate in:

• any class action;
• any collective action;
• any consolidated action;
• any private attorney general action; or
• any other type of representative proceeding,

whether in arbitration or, in the limited scenarios where litigation may be permissible, in court.

This means that you may bring claims only on your own behalf, and not on behalf of any other person or group.

Likewise, the Company may assert claims only in its individual capacity.

Both parties expressly waive the right to arbitrate or litigate any Dispute as part of a class or representative action.

No Consolidation of Claims

The arbitrator shall not have authority to:

• combine or consolidate claims of multiple individuals;
• join proceedings involving other Users;
• adjudicate multiple persons’ disputes in a single arbitration; or
• otherwise hear any matter involving representative or collective interests.

Claims between you and the Company must be arbitrated (or litigated, if applicable) strictly one-on-one, unless both parties provide written consent to conduct a multi-party proceeding.

Severability of the Class Action Waiver

If a court of competent jurisdiction or an arbitrator determines that the class action waiver in this Section is invalid, unenforceable, or void, or determines that a class arbitration may proceed despite this clause, the following applies:

• The entire arbitration agreement in Section 12.1 shall be rendered null and void.
• In that situation, neither party is obligated to arbitrate the Dispute.
• The Dispute may then proceed in court, subject to the venue and jurisdiction provisions set forth in Section 13.

However, even in court, the class action waiver shall remain in force—meaning that you still may not pursue the Dispute as a class or representative action.

Exception for Non-Arbitrable Claims (e.g., Public Injunctive Relief)

If a particular claim cannot legally be arbitrated (for example, under a jurisdiction’s laws that require certain forms of public injunctive relief to be heard in court), then:

• that specific claim may proceed in court;
• all other claims remain subject to arbitration and the class action waiver.

Reminder of Opt-Out Rights

As explained earlier, you may opt out of the arbitration agreement and this class action waiver within 30 days of your first acceptance of these Terms.

If you timely opt out:

• you retain the ability to bring claims in court;
• you may pursue class claims or representative actions where permitted under applicable law;
• opting out will not negatively affect your ability to use the Site or Services.

If you do not opt out within 30 days, you will be permanently bound by this class action waiver.

12.4. Limitations Period

One-Year Deadline to Bring Claims

To the fullest extent permitted by law, you must initiate any claim, demand, arbitration, or legal action arising out of or relating to these Terms or your use of the Site or Services within one (1) year from the date on which the claim first accrued.

This includes any claim based on:

• your use of secureyournest.io;
• any Service or referral provided by the Company;
• any communication or interaction with the Company or a Service Provider;
• any alleged breach of these Terms; or
• any event giving rise to a Dispute.

If you do not file an arbitration demand (or, if applicable, a lawsuit in the limited circumstances where litigation is allowed) within one year, then:

• the claim is permanently barred;
• you waive the right to bring or pursue the claim; and
• neither the Company nor any other party may be held liable for that claim.

This one-year limitations period operates as a contractual shortening of the standard statutes of limitations.

Exceptions Where Required by Law

If applicable law does not allow a one-year limitations period for a specific type of claim, then:

• the shortest legally permissible limitations period shall apply instead;
• claims must still be brought as promptly as allowed under the law; and
• no claim may exceed the maximum limitations period permitted by applicable jurisdictional rules.

13. Governing Law and Jurisdiction

Governing Law

These Terms, as well as any Dispute arising out of or relating to:

• your use of secureyournest.io;
• the Services provided through the Site;
• any interaction or communication between you and the Company; or
• any interpretation or enforcement of these Terms,

shall be governed exclusively by the laws of the State of Wyoming, USA, without regard to its conflict-of-law provisions or principles that might apply the laws of another jurisdiction.

The Federal Arbitration Act (FAA) governs the interpretation, enforceability, and procedural aspects of the arbitration agreement in Section 12, as arbitration involves interstate commerce.

If you access the Site from any location outside the United States, you agree that—to the maximum extent legally permissible—U.S. law shall apply, and it is solely your responsibility to ensure that your use of the Site complies with the laws of your jurisdiction.

The Company makes no representation that the Site, its content, or the Services are lawful, appropriate, or available for use in any specific location. You access the Site on your own initiative and are responsible for complying with local laws if they apply.

Jurisdiction and Venue (If Litigation Applies)

If, and only if:

• you opt out of the arbitration agreement;
• a claim is found not to be arbitrable; or
• a portion of the arbitration agreement is deemed unenforceable,

and the Dispute therefore proceeds in court rather than arbitration, then:

The exclusive jurisdiction and venue for any such legal proceeding shall be the state or federal courts located in the State of Wyoming, USA.

You and the Company:

• consent to the personal jurisdiction of these courts;
• agree that these courts are the proper and exclusive venue for litigation;
• waive any objection to the convenience or appropriateness of this forum (including arguments based on forum non conveniens).

No other courts or jurisdictions shall have authority to hear such claims unless required by law.

Waiver of Jury Trial

If a Dispute proceeds in court rather than arbitration for any reason (e.g., opt-out, non-arbitrable claim, or unenforceable arbitration clause), then:

BOTH YOU AND THE COMPANY EXPRESSLY AND IRREVOCABLY WAIVE THE RIGHT TO A JURY TRIAL, to the fullest extent permitted by law.

Any court proceeding will be decided solely by a judge, unless the applicable jurisdiction does not allow the waiver of jury trials, in which case the claim will proceed in accordance with that jurisdiction’s rules.

Survival

This Section 13 (Governing Law & Jurisdiction) shall remain in full force and effect even after:

• the termination of these Terms;
• your cessation of use of the Site; or
• the expiration or cancellation of any relationship between you and the Company.

14. Modifications to Terms

Right to Modify

Company reserves the exclusive right, at any time and for any reason, to modify, revise, amend, restate, or update these Terms in whole or in part.

Such changes may reflect:

• Updates to our business practices or Services;
• Changes in applicable laws or regulatory requirements;
• Enhancements or modifications to the Site;
• Clarifications or improvements to ensure fairness and transparency;
• Other operational considerations in the home improvement referral and matching industry.

We may update these Terms without prior notice unless the law requires otherwise.

Notice of Changes

When changes are made, we will:

• Post the revised Terms on the Site, and
• Update the “Last Updated” date at the top of the document.

At our discretion (but not as a requirement), we may also provide supplemental notice of material changes via:

• Email
• On-site notifications
• Alerts through your account (if applicable)
• Other reasonable communication methods

However, it remains your responsibility to periodically review these Terms to stay informed of changes.

Effective Date of Modifications

Unless explicitly stated otherwise within the updated Terms:

• All amendments become effective immediately upon posting, and
• Your continued access to or use of the Site or Services constitutes your binding acceptance of the updated Terms.

If you do not agree with the revised Terms:

• You must discontinue use of the Site and Services immediately;
• If you maintain an account or ongoing relationship with the Company, you may need to terminate that relationship in accordance with the applicable termination provisions.

Validity of Amendments

Only modifications made through the official update process described in this Section are valid.

This means:

• Handwritten edits
• Comments provided in emails or messages to the Company
• Attempted modifications included in purchase orders, forms, or correspondence
• Or any unilateral changes from you

These have no legal effect and do not amend or alter these Terms.

Only Terms modified and posted by Company (or explicitly agreed to by both parties in writing) are binding.

15. Termination of Use

Termination by the Company

Company reserves the right, in its sole discretion and without prior notice, to suspend, restrict, or terminate your access to the Site or any portion of the Services at any time.

This may occur for reasons including, but not limited to:

• Violation of these Terms
• Suspected or actual unlawful activity
• Misuse or abuse of the Site or Services
• Conduct that could cause harm, liability, or disruption
• Failure to comply with requests related to account security or verification
• Any other reason the Company deems appropriate, including no reason at all

We may also decline to offer or re-offer the Services to any user in the future, particularly if that user’s access was previously terminated for misconduct or violation of these Terms.

If applicable, we may delete or remove any information, submissions, or content uploaded or provided by you (such as Service Provider account materials, communications, or data submitted through forms). To the extent permitted by law, the Company is not liable for the removal or loss of such content, except with respect to personal data as regulated by our Privacy Policy.

Termination by You

You may cease using the Site and Services at any time, for any reason.

If you maintain an account with us (such as a Service Provider account, Affiliate account, or other login-based account), you may request account termination by contacting us through the methods described on the Contact Us page.

Upon receiving your request, we will process the termination as soon as reasonably practicable. However:

• Certain information may be retained as required by law
• Certain data may persist in backups or archives for a limited period
• Some information may be stored for legitimate business purposes, consistent with our Privacy Policy (for example, fraud prevention, compliance, financial recordkeeping)

Refer to our Privacy Policy for full details about data retention and deletion.

Effect of Termination

When your access or account is terminated—whether by you or by the Company—the following rules apply:

• All rights and licenses previously granted to you under these Terms immediately terminate
• You must immediately stop using the Site and any Services
• If your access was terminated by the Company, you must not attempt to create a new account or access the Site under a different name, identity, or device
• Any ongoing obligations you owe (including fee payments, if applicable for Service Providers or Affiliates) remain in force
• Termination does not affect any rights or remedies that accrued before termination

Certain sections of these Terms are intended to survive termination, including but not limited to:

• Limitations of liability
• Disclaimers
• Indemnification obligations
• Dispute resolution and arbitration
• Class action waiver
• Governing law and jurisdiction
• Intellectual property rights
• Any licenses you granted to the Company for content or submissions

Termination does not relieve you from resolving any existing Dispute or fulfilling any obligation that arose before the termination date.

16. Miscellaneous Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional policies, disclosures, or terms presented to you in connection with specific features or Services, constitute the entire agreement between you and Company regarding your use of secureyournest.io and the Services.

They supersede all prior or contemporaneous understandings, communications, negotiations, or agreements—whether oral or written—related to the subject matter herein.

If there is a conflict between these Terms and any supplemental agreement or policy that expressly applies to a particular party (for example, a separate Service Provider Agreement or Affiliate Agreement), the more specific agreement will control to the extent of the conflict.

No Waiver

No waiver of any provision of these Terms is effective unless it is in writing and formally issued by the Company.

Our failure to enforce any right, remedy, or provision shall not constitute a waiver of future enforcement. A waiver granted for one breach does not waive any other breach, even if similar.

Severability

If any term, clause, or provision of these Terms is deemed invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that portion will be:

• Severed or
• Modified to the minimum extent necessary

So that the remainder of the Terms remain in full force and effect.

If the unenforceable provision relates to the class action waiver or arbitration clause, then the special severability rules in Section 12 shall govern.

Force Majeure

The Company is not responsible for any delay, disruption, or failure to perform resulting from circumstances beyond its reasonable control, including but not limited to:

• Natural disasters or severe weather
• Fires, floods, or earthquakes
• Wars, civil unrest, or acts of terrorism
• Epidemics or pandemics
• Governmental restrictions or emergency measures
• Labor shortages, strikes, or labor disputes
• Failures of telecommunications, internet, or power systems
• Any other force majeure event

When such an event occurs, performance is excused for the duration of the interruption.

Relationship of the Parties

Your relationship with Company is strictly that of an independent party contracting to use the Site. These Terms do not create:

• A partnership
• Joint venture
• Employer–employee relationship
• Principal–agent relationship
• Fiduciary relationship

You have no authority to bind the Company, make commitments on its behalf, or represent yourself as acting for the Company in any capacity.

Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the Company’s prior written consent. Any attempted assignment without such consent is void.

The Company may freely assign or transfer these Terms:

• To any affiliate
• In connection with a merger, acquisition, restructuring, or corporate reorganization
• As part of a sale of all or substantially all relevant assets
• By operation of law

These Terms remain binding upon successors and permitted assigns.

No Third-Party Beneficiaries

These Terms benefit only you and the Company and each party’s successors and permitted assigns. No third party—including Service Providers, Affiliates, contractors, or other partners—has any rights as a third-party beneficiary under these Terms.

For example: If your information is shared with a Service Provider via our referral process, that Service Provider does not acquire rights against the Company under these Terms.

Headings

Section and subsection titles in these Terms are provided solely for convenience. They have no legal or interpretive effect and shall not influence how any provision is construed.

Notices

The Company may send you notices using any of the following methods:

• Email to the address you provided
• Postal mail
• Notices or alerts posted directly on the Site
• Other legally recognized channels

It is your responsibility to ensure your contact information remains accurate and up-to-date.

Notices will be considered delivered:

• On posting, for Site notifications
• On the date an email is sent, unless it bounces
• Five (5) business days after a postal mailing is sent to your last known address

Notices to the Company must be sent to the address or email specified in the Contact Us section.

Legal Compliance

You agree to comply with all applicable federal, state, and local laws in connection with your access to and use of the Site and Services. This includes compliance with:

• Consumer protection laws
• Privacy and data protection regulations
• Telemarketing and communication laws
• Contractor licensing and advertising regulations (if you are a Service Provider)
• Any export control laws applicable to international access